Novato Sanitary District is governed by a five member elected board of directors and staffed by 22 employees.
The District staff is headed by the General Manager and organized into a number of divisions. Major activities of the district include:
- Customer support and administration: issuance of sewer connection permits, response to customer inquiries, rate studies, mapping, public information, information management, and more.
- Operations, including operations of the treatment plant, inspection, analysis cleaning and repair of the sewer system, Engineering design and related activities.