Skip to main content

Accessibility Statement

Novatosan.com is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are continually improving the user experience for everyone, and applying the relevant accessibility standards

BASIC INFORMATION

This is an accessibility statement for Novato Sanitary District’s website at www.novatosan.com.

Additional Measures to support Accessibility

In addition to website accessibility, Novato Sanitary District takes the following measures to ensure accessiblity of Novatosan.com

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.

Conformance Status:

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Novatosan.com is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Compatibility with browsers and assistive technology

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.
Novatosan.com is designed to be compatible with the following assistive technologies:

  • Chrome and NVDA

We are currently not aware of any incompatibilities with Novatsan.com and specific types or combinations of assistive technologies.

Technical Specifications

Accessibility of Novatosan.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Novatosan.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  • Images uploaded may not have alt tags, because we cannot ensure the quality of contributions from others. We monitor user comments and aim to respond to identified issues within two days and fix them within ten. Please use the report button to report issues.
  • PDF documents may not be fully accessible. In some cases we will post PDF documents from other contributors or authors.
  • Pre-recorded videos may lack closed-captions. In some cases we post videos from other contributors and we are unable to modify those videos.

Assessment approach

Novato Sanitary District assesses the accessibility of Novatosan.com: evaluation by a contracted accessibility expert, and built-in accessibility features during the website design and development process. We perform accessibility audits at least annually, as a means of verifying and correcting any accessibility issues detected that may be introduced through routine editorial updates.

Evaluation report

An annual evaluation report for Novatosan.com is available here.

APPROVAL AND COMPLAINTS PROCESS

Formal Complaints

We are continually seeking to bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Novato Sanitary District website, please don’t hesitate to contact us.
We aim to respond to accessibility feedback within 2 business days and to provide a solution within 10 business days.
Should you be dissatisfied with our response to your complaint, you may contact the District General Manager by calling or emailing the numbers below.

In the event you are still dissatisfied, you may take your complaint to the Board of Directors. Information about their meeting times is available on this website.

Formal approval of this accessibility statement

This Accessibility Statement is approved by: ___________